Refund Policy

Thank you for choosing Boninwood! We are committed to providing you with high-quality products and a seamless shopping experience. In the event that you are not completely satisfied with your purchase, we are here to assist you. Please take a moment to review our refund policy below:

1. Eligibility for Refunds

At Boninwood, we offer a 10-day return policy, allowing you to request a refund within 30 days of the purchase date. To be eligible for a refund, please ensure that:

  • The return is requested within the specified return window.
  • The product is in its original, unopened, and unused condition.
  • You provide a valid receipt or order number as proof of purchase.

2. How to Request a Refund

If you meet the eligibility criteria mentioned above and would like to request a refund, please follow these steps:

  1. Contact Us: Email our support team at support@bonindelicacies.com or call us at[8527273367].
  2. Provide Information: Please include your order number, the reason for the refund, and any additional relevant details.
  3. Wait for Confirmation: Our team will review your request and provide further instructions on how to proceed.
  4. Return the Product: If your refund request is approved, you will receive a return shipping label and instructions on where to send the product.
  5. Refund Processed: Once we receive and inspect the returned product, we will notify you of the refund status. If approved, the refund will be processed within 10 business days and credited back to your original payment method.

Please note that we can only process refunds for products that meet the eligibility criteria mentioned above. Products that have been opened or used are not eligible for a refund. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our support team. We are here to assist you and ensure your satisfaction with your Boninwood purchase.