Customer Service

Welcome to Boninwood! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using the Boninwood website, you agree to be bound by these Terms of Service and any additional terms and conditions that may apply. If you do not agree with any part of these terms, please do not use our site.

2. Products and Services

  • Product Descriptions: We strive to ensure that product descriptions and images are accurate. However, we do not warrant that the product descriptions are error-free or complete.
  • Availability: All products are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion.

3. Orders and Payments

  • Order Acceptance: Your order is not considered accepted until you receive a confirmation email from us. We reserve the right to cancel or refuse any order.
  • Payment: Payment must be made using one of the accepted payment methods listed on our website. You agree to provide accurate payment information and to pay for all purchases made through your account.

4. Shipping and Delivery

  • Shipping: We offer shipping as specified on our website. Delivery times are estimates and are not guaranteed.
  • Responsibility: You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect address details provided by you.

5. Refunds and Returns

  • Refund Policy: Our refund policy is detailed here. Please review it for information on how to return products and request refunds.
  • Returns: Products must be returned in their original, unopened condition. Shipping costs for returns may be your responsibility unless the return is due to our error.

6. User Conduct

  • Prohibited Activities: You agree not to engage in any unlawful, fraudulent, or harmful activities on our site. This includes, but is not limited to, uploading harmful content, infringing on intellectual property rights, or interfering with our site’s operation.
  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

7. Intellectual Property

  • Ownership: All content on the Boninwood website, including text, graphics, logos, and images, is the property of Boninwood or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written consent.

8. Limitation of Liability

  • No Warranty: Our website and products are provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the site will be error-free or uninterrupted.
  • Limitation: In no event shall Boninwood be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

9. Indemnification

You agree to indemnify and hold Boninwood harmless from any claims, liabilities, damages, and expenses, including legal fees, arising out of your use of our site or any violation of these Terms of Service.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on our site. Your continued use of the site following any changes constitutes your acceptance of the new terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms or your use of our site will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

12. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

  • Email: support@boninedlicacies.com
  • Phone: [8527273367]
  • Address: [Corporate Office -6029-30 Arya Samaj Road ,Naya Bans ,Khari Baoli ,Delhi 110006]

Thank you for choosing Boninwood. We appreciate your business and look forward to serving you.